We have a delivery denial and a 3 day return policy in place to guarantee appropriate customer satisfaction in the event that a product is damaged, different, or defective.
Your item must be unused and in the same condition as when you received it in order to be eligible for a return. Additionally, you will require the proof of purchase or receipt.
You can call us at +91 902 417 3150 or send us an email at info@murarakaart.com to begin a return.
If you have any questions about returns, you can always reach us at info@murarakaart.com
Issues and damages
In order for us to assess the problem and correct it, please check your order upon receipt and get in touch with us right away if the item is damaged, defective, or the incorrect one.
Regretfully, we are unable to reimburse or reissue any coupons that were used to purchase the item.
Exchanges
Returning the item you own is the quickest way to make sure you get what you want. After the return is approved, you can ask for an exchange, and our customer service representative will handle this via phone, chat, or email.
Refund
After receiving and reviewing your return, we will let you know whether or not the refund was authorized. You will receive an automatic refund using the original payment method if it is accepted. Please keep in mind that processing and posting the refund may take some time for your bank or credit card company.
Note: orders for customization cannot be canceled or returned.
Timeline
We don’t want our customers to have to wait for their hard-earned cash. As a result, we offer all of our customers the option of an instant refund. Within 2 -3 days of the product passing inspection, the customer’s original payment account will be credited with the refund.
Note: In accordance with RBI guidelines, the refund credit may take 5 -7 working days to initiate.
If you have any questions about this Refund Policy, please contact us:
Murarakaart
Email: info@murarakaart.com
Phone: +91 902 417 3150