Terms and Conditions for MURARAKA ART
Effective Date: [06/02/2025]
1. Introduction
Welcome to MURARAKA ART, your trusted source for premium-quality Sheesham wood furniture. Our workshop and factory are located in SARDARSHAHAR, where we specialize in manufacturing and crafting beautiful, handcrafted furniture made from Sheesham wood. By accessing our website, ordering products, or engaging in any business dealings with us, you agree to abide by the following Terms and Conditions. Please read these terms carefully before using our services.
2. Acceptance of Terms
By accessing and using our website or any other platform for purchasing our products, you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, you should not use our website or purchase our products.
3. Products and Pricing
Sheesham Wood Furniture: MURARAKA ART offers an extensive range of furniture, including but not limited to tables, chairs, cabinets, beds, and storage units, all made from high-quality Sheesham wood.
Pricing: All prices listed on our website or provided in correspondence are in Indian Rupees (INR) and are subject to change without prior notice. Prices for furniture may vary based on design, size, and customization. Taxes, shipping, and handling costs are additional and will be disclosed before confirming any order.
Product Availability: While we strive to maintain accurate product listings, availability is subject to stock and manufacturing capacity. MURARAKA ART reserves the right to discontinue or modify product offerings at any time.
4. Orders and Payment
Placing an Order: By placing an order with MURARAKA ART, you agree to provide accurate, complete, and up-to-date information, including shipping and billing addresses.
Payment Methods: We accept payments through a variety of secure payment options, including bank transfers, credit/debit cards, and online payment gateways. Payment is required before shipment of any product unless otherwise agreed upon in writing.
Order Confirmation: Upon receiving your order and payment, we will send an order confirmation to the provided email address. If there are any discrepancies or issues with your order, please contact us promptly to resolve the matter.
5. Shipping and Delivery
Shipping Location: We primarily ship within India. International shipping may be available upon request, and additional shipping costs will apply.
Delivery Times: Our products are handmade and crafted upon order confirmation. Delivery times vary based on the complexity and size of the furniture but generally take 7-21 days for production, followed by shipping time.
Shipping Costs: Shipping costs are calculated at checkout and vary depending on the delivery location and product size.
Damage During Transit: While we take all necessary precautions in packaging our products, in the event that any item is damaged during transit, please notify us immediately. We will work with you to resolve the issue as quickly as possible.
6. Customization and Design
Customization Requests: We offer customization options for most of our furniture. Custom orders may involve changes to design, size, color, or finish. Prices for custom furniture are subject to change based on the requested modifications.
Design Approval: For custom orders, we will provide design drafts or sketches for your approval before proceeding with the manufacturing process. Please review these designs carefully to ensure they meet your specifications.
7. Returns and Cancellations
Returns: We offer a 30-day return policy for items that are defective or damaged upon arrival. Please notify us within 7 days of receiving the product if it is defective or if there are any issues with the item. Returned items must be in unused condition and in their original packaging.
Cancellations: You can cancel your order before the product is shipped or before manufacturing begins. Once the production process starts or the product is shipped, cancellations will not be accepted.
Refunds: Refunds for returned items will be processed after receiving and inspecting the returned product. Refunds are issued to the original method of payment.
8. Warranty
All furniture sold by MURARAKA ART comes with a 1-year warranty for manufacturing defects. This warranty covers issues like structural defects or malfunctions not caused by misuse or improper care.
9. Limitation of Liability
MURARAKA ART is not liable for any indirect, incidental, or consequential damages arising out of or in connection with the use or inability to use our products, including but not limited to loss of profits, revenue, or business opportunities.
10. Intellectual Property
All content on our website, including images, descriptions, logos, and branding, is the intellectual property of MURARAKA ART. Unauthorized use or reproduction of any material on our website is prohibited.
11. Privacy and Security
We respect your privacy and are committed to protecting your personal information. For information on how we collect, store, and protect your data, please refer to our Privacy Policy.
12. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising from these terms shall be resolved in the courts of Rajasthan.
13. Changes to Terms and Conditions
MURARAKA ART reserves the right to update or modify these Terms and Conditions at any time without prior notice. All changes will be reflected on this page with an updated effective date. We encourage you to review these terms periodically.
14. Contact Us
If you have any questions or concerns about these Terms and Conditions, please feel free to contact us at:
MURARAKA ART
Factory Address: Riico Industrial Area,Sardarshahar
Phone: +91 9024173150
Email: support@murarakaart.com
Thank you for choosing MURARAKA ART! We are excited to help you create beautiful spaces with our high-quality Sheesham wood furniture.